Terms of service
The following Terms and Conditions apply to the use of edgcumbes.co.uk.
By using this site and/or shopping with Edgcumbe Tea and Coffee Company Ltd, you are agreeing to these terms and conditions.
Please ensure you read them carefully prior to using this website and/or ordering with us.
They set out your rights and obligations and those of Edgcumbe Tea and Coffee Company Ltd in relation to this website and its content and exclude and limit our liability to you in the event of loss or damage.
These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Any new features or tools which are added to the current website shall also be subject to the Terms and Conditions.
We reserve the right to change these Terms and Conditions and the content and products on edgcumbes.co.uk without prior notice. Please ensure you check these Terms regularly. If you use this website after we have made changes you are accepting the new Terms and Conditions of use.
If you have any queries relating to the Terms and Conditions, please contact our Customer Service team before using and/or placing an order.
Edgcumbe Tea & Coffee Co Ltd
The Old Barn, Ford Lane, Arundel,
West Sussex, BN18 0DF
Customer Services (Mon-Fri 8.30am-5.00pm)
Phone: 01243 555775
Retail: hello@edgcumbes.co.uk
Trade: trade@edgcumbes.co.uk
Edge Café Opening Hours Mon – Sun 9am – 4pm
Online shop terms
By agreeing to these Terms and Conditions, you warrant that you are legally capable of entering into binding contracts and that the personal information which you are required to provide is accurate, current and complete in all respects.
You may not use Edgcumbe Tea and Coffee Company Ltd products or services for any illegal or unauthorised purpose (including but not limited to copyright laws).
You must not transmit any viruses or any code of a destructive nature.
A breach of any of the Terms will result in an immediate termination of your Services.
Click & Collect
By selecting the pick up option at checkout you can collect your order for free at The Old Barn, Ford Lane, Arundel, West Sussex, BN18 0DF in the EDGE Store.
You may only collect your order after you have received an email stating your collection is ready. You must bring your order confirmation with you upon collection, order collection is only permitted during store opening hours.
Orders over the value of £15 are entitled to a 'Free Coffee Card' to spend in the Edge Café or Edge by the Sea. This may be redeemed on a regular sized tea or coffee. You may upgrade to a large size for a small surcharge. Surcharges also apply for syrups and alternative milks.
General conditions
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Payment terms
We will charge your credit card account for payment upon receipt of order unless delivery cannot be fulfilled within 45 days.
We accept no liability if a delivery is delayed because you did not give us the right payment details.
If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Contract or suspend any further deliveries to you. This does not affect any other rights we may have. We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence.
Secure Shopping
We understand that many consumers may be wary of shopping on the internet, but we can assure you that shopping with us is completely safe and secure.
Our secure server encrypts all information you give us, including your name, address and credit or debit card details, to ensure that this information can be safely transmitted through the internet without any other party being able to access it. We never pass any of your details on to any third parties.
We reserve the right to decline to accept an order at our absolute discretion.
Home Barista Courses
Our Home Barista Courses run at a maximum capacity of 4 people. If there is less than 3 people booked onto a session we reserve the right to cancel with 7 days notice. If we have to cancel the session we will move you to another date of your choice (subject to availability).
Alcohol Purchases
In accordance with the Licensing Act 1964, it is an offence for any person under 18 to buy or attempt to buy intoxicating drinks. By placing an order you are confirming that you are 18 or over. We reserve the right not to deliver if we are unsure of this. ID will be required upon collection/delivery.
Risk and ownership
Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the Goods once they have been successfully delivered and when we have received cleared payment in full.
Matters out of our control
We will not be liable to you or in breach of the Contract for delay or failure to perform due to a cause beyond our reasonable control.
VAT
Our VAT registration number is: GB 322 1710 11
Registered Address
Edgcumbe Tea & Coffee Company Ltd, 2/4 Ash Lane, Rustington, West Sussex, BN16 3BZ (Register No: 2457643)