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QUALITY SERVICE

We’re obsessed with offering only the world’s best coffees and finest teas, backed by exceptional customer service.

With decades of experience in the industry, we have a deep understanding of the production process, and are serious about playing our part responsibly in the long chain from bean to cup.

That’s why we personally visit many of the countries that supply us, and only offer products that achieve our expert’s stamp of approval.

As a small family-run business, we value every person who enjoys a delicious drink in our café/shop as much as we do our trade regulars.

We love to talk to customers to devise personalised blends, just for them. In 2015, two of these blends won prestigious Great Taste Awards.

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THE EDGCUMBES STORY & ETHOS

Our beginnings

Back in 1981, Frank Edgcumbe-Rendle retired from his job as a jute and tea trader in Calcutta (now Kolkata) and moved back to the UK.

He was distraught to discover he couldn’t find any decent loose leaf tea. So he sat at the kitchen table with a set of scales, and blended some high-quality Assam and Kenyan tea leaves.

He called the blend Rusper after the West Sussex village where he grew up, decided to sell a few bags, and named the newly formed company Edgcumbes – our traditional family name.

We still believe that locally, fresh-roasted coffees and hand-blended loose-leaf teas ALWAYS taste better than commercially packaged products.

Our environmental focus

We are firm believers in being as eco-friendly as possible. For example:

  • We built our new Roastery and café/shop using as many recycled materials as possible.
  • To reduce packaging, café/shop customers can save money by refilling coffee containers under our 3Rs scheme (Reuse, Recycle, Really good coffee).
  • We save our used coffee grounds and chaff (a by-product of the roasting process) to fertilise local plants and shrubbery outside the Roastery.
  • In conjunction with Brighton University’s Green Growth Platform, we are working on a revolutionary new product for the industry, made from recycled coffee sacks that are currently discarded.

We are continually looking for new ideas, processes and innovations that respect the environment, such as when we won a grant to install LED lighting throughout the Roastery.

Our certifications

Rainforest Alliance, Fairtrade Foundation, Speciality Coffee Association of Europe, Guild of Fine Foods, Beverage Standards Association (founder )

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Meet our team of experts

Alice Rendle, MD

Christopher Rendle, Roastmaster

Lisa Keen, Head of Wholesale & Production

Paul Lightfoot, Head of Manager

Vicki Isted, Marketing & Digital

Jay Bull, Training & Projects

Lucy Millais, Administrative Assistant

Charlotte Pink, Café Manager

Ashton Syphas, Roaster & Café Barista

Zoe Tiley, Senior Barista

Monika Kotowicz, Warehouse Supervisor

Harry Darrah, Delivery Driver

Charlotte Ansell, Café Barista

Alice Stead Café Barista